Heritage Inn Augusta

Vikkie Adams

a year ago on

Disgusting! Absolutely horrid. The smell! Omg I can’t even describe it. We were desperate for a place to stay (me and my 4 kids) and we so tired from driving we just wanted to crash. Upon entering the room the smell hit us hard! I checked the beds like I always do and they had bedbug covers on.. cool cool, but the covers had black spots on them closer to the headboard and that turned me off even more! Then the bathtub was dirty, a foot print of mud at the bottom and soap scum buildup. Burn holes in the blankets and dirty pillow cases. Dirt and dust buildup throughout the entire room and the people out and about walking around… oh my god. On drugs, barefoot, hollering and picking cigarette butts off the ground. Then 3 separate truckers pulled in to this parking area that was hardly big enough for regular cars to back out and turn around… and park and sit! Blocking the whole back half of the rooms so no one could park. We did not stay!

Jhoan Capellan

7 months ago on

room full of roaches, no towels, and it rained last night and the floor was so wet and my things were soaked. I left the card inside and the guy said I have to wait until 9 to get back in

Show Jumping Queen

a year ago on

I booked a room for last night through Sunday rooms looked good online.. I asked and paid for a non smoking room, but I got a smoking and with my lungs I could not stay there, there was also black mold in the bathroom and there were roaches! I ran out of there so fast I don’t even think I closed the door all the way. I ended up having to sleep in my car. Do your self the favor and DO NOT STAY HERE!!!

Jennifer Buser

9 months ago on

Okay, so if you're looking for an upscale hotel, this is not the place. However, if you're looking for somewhere inexpensive to lay your head for the night, this is it. They do have a $30 hold for incidentals, but when you check out, they'll quickly inspection the room for damage and return it, so it's no big deal. They also have smoking or nonsmoking rooms.

Stuart

7 months ago on

Pleasant people, quite and calm place!! Slightly infested with roaches. TV, microwave and mini fridge worked good. Shower was decent. No room service, if you want or need something you have to go ask for it. They take only cash. Outside area is in need of cleaning up a little. Bed is comfortable. $330.00,wkly. One of the cheapest places I could find. Price matches quality. Also, I had to buy a can of raid for the roaches. Close to Racetrack ,BP and restaurants.

Lisa Brown

a month ago on

I made a online reservation and when I went to check in the hotel they refused to rent me the room because I have a service animal. I showed them my card and the girl and guy refused and told me to leave that I couldn't get a room... That's against ADA regulations. Not too mention they refused to give me my 60 bucks back that I paid online my room..

kyle armour

a week ago on

Terrible service from start to finish. The staff was unable and unwilling to help or accommodate even basic requests. Most disappointing was the manager’s attitude, which was unprofessional and appalling. I would not recommend this hotel.

All reviews

a week ago on

Terrible service from start to finish. The staff was unable and unwilling to help or accommodate even basic requests. Most disappointing was the manager’s attitude, which was unprofessional and appalling. I would not recommend this hotel.